Website Privacy Policy

1. Scope of this policy

This Website Privacy Policy applies to information collected through divergenttrails.com, pages operated for Divergent Trails, and online forms linked from those pages. It does not replace our HIPAA Notice of Privacy Practices, which explains how protected health information may be used and disclosed in connection with healthcare services.

2. Information we collect

Information you provide

When you submit a contact, employment-interest, or other website form, we may collect information such as:

• Your name, email address, and telephone number.
• Your city and state.
• The services, employment paths, or topics you select.
• The message or other information you choose to provide.
• Records of communications and requests you send to us.

Information collected automatically

Our website and service providers may automatically receive limited technical information, such as an IP address, browser or device type, referring page, pages visited, dates and times of access, and cookie or similar technology information.

3. How we use information

We may use information collected through the website to:

• Respond to questions and requests.
• Help determine which services or resources may be relevant.
• Process employment-interest submissions.
• Communicate about next steps, scheduling, or requested information.
• Operate, secure, troubleshoot, and improve the website.
• Maintain business records and comply with legal obligations.
• Protect the rights, safety, and integrity of individuals and Divergent Trails.

Submitting a website form does not establish a provider-client relationship and does not guarantee services, eligibility, availability, or insurance coverage.

4. How we share information

We may disclose information to service providers that help us operate our website, forms, communications, hosting, security, and business systems. These providers may use the information only as permitted for the services they perform for us and subject to applicable agreements.

We may also disclose information when required by law, to protect safety or legal rights, in connection with a business reorganization, or with your direction or consent. We do not sell personal information for money.

5. Cookies and website technology

Our website and embedded services may use cookies or similar technologies to make pages function, remember preferences, prevent abuse, understand basic usage, and improve reliability. Your browser may allow you to block or delete cookies, although some features may not work correctly afterward.

Healthcare websites require special care when using tracking technologies. Divergent Trails evaluates its website tools and vendors with the goal of limiting unnecessary collection and protecting information consistent with applicable privacy and security obligations.

6. Your choices

You may choose not to submit an online form and may instead contact us by telephone. You may unsubscribe from nonessential promotional email by using the instructions in the message or contacting us. You may also request access to, correction of, or deletion of website information, subject to legal, healthcare-record, security, and retention requirements.

7. Children’s privacy

This public website is intended for parents, caregivers, professionals, and other adults seeking information. We do not knowingly ask children to submit personal information directly through our general website forms. A parent or legal guardian should contact us on behalf of a minor.

8. Security and retention

We use reasonable administrative, technical, and organizational measures intended to protect information. No website, email, or internet transmission can be guaranteed completely secure. We retain information only as long as reasonably necessary for the purposes described, to provide requested services, maintain records, resolve disputes, and satisfy legal obligations.

9. External links and policy updates

Our website may link to websites or services that we do not control. Their privacy practices are governed by their own policies. We may revise this policy as our website, practices, or legal requirements change. The effective date above identifies the current version.